Vinted Members Voice Frustration Over Size Modifications
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its size classifications for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Response
Countless users and merchants have taken to social media claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Changes
Before the change, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Manual Updates
Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change to its shipping options after backlash from users.
